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Shipping & Returns

Shipping Policy

Shipping Information:

  • We ship Australia-wide, including Melbourne, Sydney, Brisbane, Perth, and Adelaide.

  • Orders are typically dispatched within 1–3 business days.

  • Postage costs vary depending on the order and will be discussed during the ordering process. We ship via Australia Post, and delivery can be arranged to suit your needs.

Return & Exchange Policy

Returns & Refunds:

  • We accept returns for defective or damaged items within 30 days of purchase.

  • Custom-engraved products cannot be returned unless faulty.

  • To initiate a return, please contact our customer service team at hello@framemyball.com.au

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